Osborne Club
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Terms and Conditions  
Osborne Club Membership
  1. This is a one-time payment offer. No maintenance charges, recurring payments or hidden costs need to be paid by the user.
  2. All room reservations must be made online from the Osborne Club - To know more about the booking process, please .
  3. The number of vouchers sold will be always less than the total room nights available however to make sure that you get the type of the room you want in the property you want and on the day you want to stay, please book well in advance.
  4. Online bookings will be accepted on a 'First Come, First Served' basis by the booking engine, so guests are advised to book in advance.
  5. Offer owners can utilize their room nights any time of year.
  6. Check In is at 2 pm and Check Out is at 12 pm.
  7. Room nights can be transferred without restriction, provided the booking process is followed.
  8. The booking should be made in the name of the guest actually using the room. If the guest name is different from the booking name, the guest will not be given the room, the entire booking will be treated as cancelled and the e-vouchers used to make the booking will be forfeited. Therefore, transfers will be allowed but the booking must be made in the name of the guest actually using the room. For clarity sake any one of the following documents, having a photograph of the guest with his/her name should be provided at the time of check-in.
    1. valid passport
    2. valid driving licence
    3. election photo id card
    4. pan card issued by the income tax authority.
    Do note that any identification provided should be in original format.
  9. For studio rooms, the maximum guest allowed are 2 adults (above 18 years) and 2 children (below 12 years) provided they use the same bed and other facilities provided. Extra mattress and other items requested will be chargeable. For two bedroom flats, the maximum guest are 4 adults (above 18 years) and 2 children (below 12 years) provided they use the same bed and other facilities provided. Extra mattress and other items requested will be chargeable. Maximum one mattress can be provided in an studio room or a two bedroom flat.
  10. Osborne Club . assumes no liability for the wear and tear to any luggage or any items of the guest including the ones given for washing, ironing, cleaning etc. Further, Osborne Club . assumes no liability to the loss of any goods or injury of any kind or loss of life of the guest anywhere on its property. By accepting these Terms & Conditions, the guest clearly indemnifies Osborne Club . for any acts that may happen on this mentioned point.
  11. There are no rigid rules with regards to usage of room nights, they may be used all at a time or a few at a time for several years, etc.
  12. Using this offer, hotel rooms can be booked at any of the following properties : Anamari Royale, Casa Liza and Gwendoline.
  13. Since this is a special offer, it is non refundable.
  14. Cancellation Policy : Cancellation of a room reservation is strictly not allowed. If a booking is made and the guest does not show up by the Check In time on the first day of the booking, the entire booking will be treated as cancelled and the e-vouchers used to make the booking will be forfeited.
  15. Taxation : Government taxes, for the period of stay are applicable. And a service charge (not exceeding Rs. 150 per room, per night of stay) will be charged.
  16. Breakage Policy : In the event that there has been any damage to the room or any items are found missing, you, or your guest using the room, will be charged immediately.
  17. Jurisdiction : All legal matters are within the jurisdiction of court of the city of Margao, in Goa.

* These Terms & Conditions are subject to change

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